Privacy Policy
At Davry Pharmaceuticals Limited(“Company”, “we”, “us”, or “our”), we prioritize your digital safety and are fully committed to protecting your personal information. This Privacy Policy (“Policy”) outlines how we collect, store, manage, share, and safeguard the information you provide (“Personal Information”) when visiting or using the davrypharmaceuticals.comwebsite (“Website”) or any of its corresponding tools, subdomains, and applications (collectively, the “Services”). By accessing or interacting with our Services, you verify that you have read, understood, and agreed to be legally bound by the terms of this Policy.
Automatic collection of information
When you open and navigate our Website, our servers automatically log standard network telemetry transmitted by your active web browser. This passive metadata is non-identifying and includes details such as your device’s IP address, browser type and version, operating system, language settings, the referring webpage that directed you to our platform, the specific internal paths you click, time spent on individual pages, and related search queries. This aggregate statistical information is processed solely to monitor network health, prevent malicious server exploits, and improve the performance and usability of our digital systems.
Collection of personal information
You are free to browse public portions of our Website without telling us who you are or revealing any identity variables. However, completing orders, creating a unique profile, or contacting our team will require the submission of self-identifying variables. When requested, these elements may include account registration details (usernames, unique system IDs, secure passwords), contact properties (active email addresses, phone lines), personal identifiers (full name, delivery addresses), and geographical telemetry. We may also obtain basic demographic and online behavioral data from trusted public directories, payment integration partners, and joint marketing platforms to provide a smoother storefront interface.
Wellness 360 and health data
Under our specialized Wellness 360 program, we securely host and process clinical diagnostic entries, doctor prescriptions, medicine purchasing histories, and personal wellness evaluation results. This critical medical data is treated with the highest tier of database confidentiality. It is strictly compiled to manage prescription safety compatibility, offer personalized healthcare evaluations, and streamline local insurance processing. We enforce rigid database access restrictions and retain these medical records only as long as necessary to perform clinical services or comply with local medical storage laws.
Use and processing of collected information
We function as both a Data Controller and a Data Processor depending on your interactive context. We process gathered variables to create and run user accounts, verify clinical prescription documents, process insurance claims under our Wellness 360 framework, and schedule consultative medical sessions. We also utilize contact information to share critical order tracking alerts, update you on active healthcare programs, issue cart abandonment notifications, and defend our systems against active cybersecurity threats. Your data may sometimes be processed on secure systems operating in Europe or North America, using strict legal frameworks to guarantee security compliance equivalent to Kenyan data protection laws.
Children's privacy
We do not knowingly collect or solicit personal identifiers from minors under the age of 13. If you are under 13, please do not submit any personal details through our Services. We strongly encourage parents and legal guardians to monitor their children's internet usage. If you have reason to believe that a minor under your care has submitted personal data to our platform without consent, please contact us immediately so we can promptly delete their details from our active databases.
Secure payment processing
For transactions requiring digital payment, we utilize verified third-party payment gateways. Your sensitive banking, mobile wallet (such as M-Pesa), or card details are never stored on our servers. All transactional exchanges run through SSL-secured pathways and are fully encrypted in compliance with global PCI-DSS (Payment Card Industry Data Security Standard) rules. We recommend reviewing the privacy policies of our processing partners, as their individual data rules govern how they host and verify your payment credentials during checkout.
Information sharing and disclosure
To complete your transactions and deliver products, we only share essential data with our trusted logistics and operational vendors (“Service Providers”). This includes secure order fulfillment services, payment gateways, database hosting, identity verification modules, and automated customer communication systems. These vendors are strictly prohibited from using, retaining, or distributing your data for independent marketing purposes. We also reserve the right to disclose records if requested by Kenyan legal bodies, during corporate acquisitions or asset transfers, or when necessary to investigate active fraud and protect our users.
Cookies and web analytics
We use “cookies” (small browser text files) to save your shopping cart items, keep you safely logged into your account, and customize your experience. Additionally, our platform coordinates with third-party analytical integrations (such as Google Analytics) to check overall website performance. These services track broad interaction trends without capturing any identifying details of individual visitors. You can configure your browser to reject cookies, though some interactive elements of the storefront may cease to work.
Do Not Track and social media features
Our systems are built to recognize standard security configurations. However, please note that we do not alter our data-capture mechanisms in response to Do Not Track (DNT) browser signals. If you click on or interact with third-party social media integrations (such as sharing buttons hosted on our Website), those platforms may log your IP address and set cookies to function properly. Your interactions with these elements are governed solely by the privacy terms of their respective providers.
Information security and data breach
We protect your records using administrative firewalls, strict local database permission hierarchies, and standard SSL encryption. While we make every effort to defend your database directories, no online data pipeline is entirely risk-free. In the event we become aware of an active security compromise or data breach that risks your privacy, we will immediately launch investigations, cooperate with local law enforcement, and notify affected users via digital messages or prominent system alerts.
Updates and acceptance of this policy
We reserve the right to modify or update this Privacy Policy at our discretion to match changing digital regulations and services. When amendments occur, we will update the date shown at the bottom of this page. Your continued use of our Website or Services after updates are posted constitutes your explicit agreement to be bound by the revised Policy.
Contacting us
If you have any questions, wish to correct your information, or want to request the complete deletion of your personal account files, please contact our Compliance Officer through our support portal: